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How gigaslot Handles Your Personal Data

When you open an account with us, we collect only what we need to run your account and process payments through DANA, OVO, or GoPay.

Account data protectedDANA, OVO, GoPay wallet info securedYou can request your dataNo data sold to third parties
gigaslot How gigaslot Handles Your Personal Data
REACH OUR TEAM

Contact Us About Your Privacy

If you want to review, correct, or delete the personal data we hold on your account, reach out through any of the channels below. Our support team handles data requests alongside regular account and wallet queries, so you do not need a separate process — just tell us what you need.

Team online

Live Chat

Open the chat window from your account dashboard. Describe your data request clearly and our team will confirm receipt and next steps.

Email Support

Send your data request to our support address from the email registered to your account. We respond to privacy queries as a priority.

Account Settings

Some data — like your registered phone number or linked e-wallet — can be updated directly inside your account settings without contacting support.

HOW WE PROTECT YOU

Data Handling, Cookies, and Account Security

We apply encryption across data in transit and at rest. Your DANA, OVO, or GoPay wallet details are never written to our logs in full — only the transaction reference and a masked identifier are stored. Players in Semarang or anywhere in Indonesia access their accounts over secured connections the same way, whether on mobile or desktop.

Encrypted Storage

Account data and payment references are stored with encryption. We do not hold your full e-wallet credentials — only masked identifiers needed to match transactions.

Cookie Control

We use session cookies to keep you logged in and functional cookies for language preferences. You can clear or block cookies through your browser at any time without losing your account.

Data Retention Policy

Active account data is kept while your account is open. After closure, we retain records for the minimum period required by applicable regulations, then delete or anonymise them.

Third-Party Sharing Limits

Data passes to DANA, OVO, or GoPay only when you initiate a transaction. We do not share your personal information with advertisers or unrelated commercial parties.

Common Questions About Your Data on gigaslot

These are the questions we get most often about how your personal data is handled. If your question is not covered here, our support team can walk you through anything specific to your account.

We collect your name, email, phone number, and the e-wallet identifier you register — DANA, OVO, or GoPay. Device type and session data are also logged for security purposes.

Yes. We store only masked transaction references, not your full wallet number or PIN. Full credentials stay on your wallet provider's system and never pass through our storage.

Yes. Contact us through live chat or email from your registered address. We will confirm your identity and send a summary of the data we hold on your account.

Send a deletion request through email support or live chat. We will process it after verifying your identity. Some records may be retained for the minimum period required by applicable rules.

Only with payment processors — DANA, OVO, or GoPay — when you start a transaction. We do not sell or share your data with advertisers or unrelated third parties.

After account closure, we retain transaction records for the minimum period required under applicable rules, then delete or anonymise them. No further marketing contact will be made.